Prescriptions

The easiest ways to order repeat prescriptions are:

• using the GP online system: Patient Services

This account shows you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

• fill out a repeat prescriptions request form
• post or bring the paper form to the surgery, Monday to Friday from 8am to 6pm
• if you are on a number of different medications it may be easier to order through the chemist, they will then request your medication directly. Please note: we require a signed consent form to be in place to action this service. The pharmacy will provide the form and your records will be updated accordingly.

We do not take repeat prescription requests over the phone or email.

You can usually collect your prescription from the pharmacy 48 hours, excluding weekends and Bank Holidays, after you have ordered it.

You can collect from the surgery or choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• at your GP practice
• at any pharmacy that accepts repeat prescriptions

We offer an online service for our patients (aged 16 and over) so you can order your repeat prescriptions online at your convenience.

If you require online services please complete this form and return it to the surgery.  

Patient Services Online Registration Form

If you experience problems with the system please contact the Practice.

When you are setting your account up please ensure you have a different user name than your email address as the system will not send you a confirmation code which you will require to complete your online registration 

To register simply select Online services under further information and complete the Online Services Registration Form. This must be presented to to the surgery with a valid form of identification e.g. photo I.D.  or your passport.

You will then be sent a letter with details and a secure password to access online services.

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.scot)

If you would like to speak to someone at the GP surgery about your prescription:

• phone after 10am on 01698 356420

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

Find a pharmacy (nhs24.scot)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.